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| Are there any dispensing fees
or hidden fees that will be added to the total cost of
my prescription? |
| Our Dispensing fees are included in our prices. There are never any hidden fees at Hepatitismedication.com.
Shipping charges are included in the prices of our medications that we have listed. |
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| Does the quality of Canadian medication compare to the quality of American medications? |
| The Canadian government and Health Canada have very strict requirements for the manufacturing of medications in Canada. These requirements are very similar to the requirements in the U.S. and in some cases the drugs sold in Canada are manufactured in the U.S. and packaged for sale in Canada. |
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| What information does Hepatitismedication.com need from me so that my order will be processed as soon as possible? |
| In order for us to fill your order in the most efficient and timely manner possible, the following is required: |
| 1) |
A Power of Attorney form. You can submit this to us in 1 of 3 ways: |
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a) Submit it online |
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b) Sign and fax it to us
at 1-866-784-2848 |
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c) Sign and mail it to us at: |
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Hepatitismedication.com
881 Main Street
Winnipeg, Manitoba
Canada, R2W 3P2
Phone: 1-866-784-2849 |
| 2) |
A Patient History questionnaire. You can submit this to us in 1 of 3 ways: |
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a) Submit it online |
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b) Complete it and fax it to us
at 1-866-784-2848 |
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c) Complete it and mail it to us |
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Hepatitismedication.com
881 Main Street
Winnipeg, Manitoba
Canada, R2W 3P2
Phone: 1-866-784-2849 |
| 3) |
A valid American prescription. You can fax us the prescription, after you place an order online or via fax. |
| 4) |
Your billing information: a credit card that is either Visa, Mastercard or American Express. |
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| How long will my order take to process? |
| It takes 10-14 business days to process your prescription(s) once we have your
COMPLETE patient profile and your
VALID American prescription, plus 7-10 days for shipping. The entire ordering process can take up to 21 working days to arrive at your door. |
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| What is the maximum amount of Hepatitis C prescription medication that I may order at 1 time? |
| Due to regulations put in place by the FDA, American citizens can only import a maximum of 3 months worth of medication for personal use. After the 3 month supply is utilized, we can refill your order, as long as your physician has indicted so. Any amount above this 3 month limit is not considered “personal use.” |
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| Are there any factors that may slow down the processing of my order? |
| At Hepatitismedication.com, our goal is to get your medications to you as soon as possible. Sometimes the process may be slowed if: |
| a) |
Your credit card information is inaccurate or incomplete. Always ensure that you copy down your credit card information accurately and ensure that all fields are completed when filling in all on-line forms. |
| b) |
Your credit card company may deny the purchase because it is from a foreign company. Sometimes as a security measure, credit card companies will deny purchases that are made in foreign countries if they are not informed. It helps if you are able to speak to your credit card company to let them know that a purchase from Hepatitismedication.com will be going through on your credit card so that the purchase will be permitted. |
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| What do you accept for payment? |
| At Hepatitismedication.com, we accept VISA, American Express and MasterCard. If you are submitting your order by fax or mail, you may pay by certified check or money order. We
DO NOT accept Personal Checks or Postal Money Orders. |
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| Will you accept my insurance? |
| Because we are located in Canada and because we cannot accept any foreign insurance policies, we will not honor your insurance coverage. We will provide you with valid receipts for all prescription purchases, for insurance purposes however, your insurance company may or may not accept our receipts. |
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